Our Available Careers

Central Office Systems is a great company to work with and work for. Art Flater and Chris Rosecky lead a management team with more than 45 years of combined industry experience. Our satisfied clients know we’re a great company to work with and our hardworking employees will testify we’re a great workplace.

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Careers

Central Office Systems will help you build a high paying sales career, but more importantly, we will help build your success. Our organization has been named to the INC 5000 the last few years in a row (’13,’14,’15) because of our growth. We have some of the highest client satisfaction ratings in North America, beating companies like Apple, Costco and Southwest Air. All this translates into a strong case for you to make to our future clients. We have created a competitive advantage with our organizational culture, and have created a competitive advantage with our product lines, service, and support.

Sales Career Opportunities

  • Sales of top tier high quality office equipment, MFPs, laser printers and related service and support in a protected territory.
  • Protected territory with current accounts assigned to you immediately.
  • Exceptional advertising and lead generation to put you in front of prospects buying NOW.
  • Strong training and technical support to help you succeed.
  • A culture of respect for the entire sales team.
  • Advancement and promotion from within is strongly supported in our culture.
  • Ability to make $70k+ in your first year and 90k+ year 2 and beyond. (Some reps make more than $80K in their first year)

Daily Responsibilities

  • Maintain and demonstrate the Professional Standard of Comparison in every client and future client interaction.
  • Contact new and existing clients to discuss their needs and explain how these needs may be met by our specific products and services.
  • Answer client questions about products, prices, availability, product uses and credit terms.
  • Emphasize product features based on analyses of client needs.
  • Maintain client records, using our automated CRM system.
  • Identify prospective clients in your protected territory.
  • Prepare compelling sales presentations and proposals that explain product specifications and applications.
  • Demonstrate and explain the operation and use of products.
  • Attend sales meetings, sales training and read related publications in order to obtain information about market conditions, business trends and industry developments.
  • Collaborate with colleagues to help everyone get better.
  • Create relationships.
  • Hunt.
  • Learn and get better every day.
  • Have fun.

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Field Service Tech Careers

Central Office Systems, is always looking to add high performing Field Service Technicians. Field Service Technicians provide scheduled maintenance, installation, service and support of digital copiers, faxes, scanners and printers, as our representative in client’s offices. Field Service Techs must track inventory and service calls in your assigned area and retain 100% of our client base!

Field Service Tech Career Opportunities

  • Service and support top tier, high quality office equipment, MFPs, laser printers and related equipment.
  • Strong training and technical support to help you succeed.
  • Maintain a culture of respect from and for the entire team.
  • Advancement and promotion from within is strongly supported in our culture.
  • A culture of growth, positivity, ethics and gratefulness pervades our organization

We offer paid training, auto allowance and an aggressive compensation and bonus structure. Experience with Konica Minolta Digital copiers preferred, but not required. High performing laser printer technicians or computer technicians are encouraged to apply.

Daily Responsibilities

  • Maintain and demonstrate the Professional Standard of Comparison in every client and future client interaction.
  • Contact new and existing clients to discuss their needs and explain how these needs may be met by our specific products and services.
  • Answer client questions about products, prices, availability, product uses and credit terms.
  • Emphasize product features based on analyses of client needs.
  • Maintain client records, using our automated CRM system.
  • Identify prospective clients in your protected territory.
  • Prepare compelling sales presentations and proposals that explain product specifications and applications.
  • Demonstrate and explain the operation and use of products.
  • Attend sales meetings, sales training and read related publications in order to obtain information about market conditions, business trends and industry developments.
  • Collaborate with colleagues to help everyone get better.
  • Create relationships.
  • Hunt.
  • Learn and get better every day.
  • Have fun.

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IT Support Specialist Careers

The IT Support Specialist is a motivated, client-focused IT problem solver who constantly strives to learn more about networks, software, remote access and servers. This professional is a technology guru who is resourceful and positive when approaching IT issues. Central Office Systems is known for its “relentlessly client-focused” approach.

Key Areas of Responsibilities

  • Efficiently and effectively solve IT issues.
  • Configure equipment and integrate it into clients’ networks.
  • Deliver stellar service.
  • Work remotely on client equipment and systems from the COS office in Waukesha or Appleton; work at client sites as needed.
  • Answer phone calls and gather information.
  • Stay flexible, nimble and adaptable.
  • Follow through on commitments and complete projects.
  • Use superior communication skills to serve clients to the highest standard.
  • Following up with clients, swiftly and regularly.

Success Criteria

  • Perform at a high standard to efficiently and effectively provide dedicated service and support to clients.
  • Maintain a positive, client-focused attitude.

What Makes This a Great Opportunity

  • We feel strongly about employees staying on top of the latest technologies to determine how to integrate them, making clients more efficient, effective and agile.
  • We take care of clients and employees. We genuinely care about clients and results.
  • Mediocrity is not an option. True professionals at the top of their game will love working in an environment in which high standards are expected.
  • We are the fastest growing area of an award winning growing organization.
  • 90% client retention rate, company-wide.

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What Our Clients Say

“Came within 30 minutes!”

Milwaukee, WI

“Very easy and dispatcher was courteous and helpful.”

Milwaukee, WI

“He even called at a later date to make sure the noise issue was not a problem.”

West Allis, WI

“Received an e-mail to let me know order was being processed-kept me updated. The tech came in and repaired copier to our satisfaction.”

Pewaukee, WI

“Technician did a spectacular job. He was patient and did everything we needed him to do.”

Brookfield, WI

“Technician was great. Explained everything we need to do if problem happens again.”

West Bend, WI